Does your employer want to be held hostage? Do your customers want to be held hostage?

Eric Fruits writes in Oregon Business magazine that sometimes it’s optimal to hold your customers hostage or to be held hostage by your employees. Unique skills benefit a business because the company’s competitors can’t duplicate the products or services it provides the market. Just as an employee with unique skills has leverage over his employer, a firm with unique products or services has leverage over the market. This leverage produces more sales or lower costs. Either way, it improves the bottom line.

This entry was posted on Monday, July 2nd, 2007 at 2:45 pm and is filed under Competition, Press. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.